Remember to double-check the payment status to ensure accuracy. By following the simple steps outlined in this tutorial, you can easily access and save your receipts for future reference. Double-check the invoice to avoid downloading the wrong receipt.ĭownloading receipts from Facebook Ads Manager is a crucial step in tracking your business expenses. Ensure that the receipt corresponds to a paid transaction. Use the downloaded receipt to summarize the expenses for your accountant. Check the Facebook account information, payment method, and bill details. Open the downloaded file to review the receipt. The receipt will be saved in your downloads folder. After selecting the format, click on the Save button. PDF is recommended as it includes additional Facebook company information. Select the specific receipt you want to download. Filter the receipts by choosing the desired month or day. In the receipts section, you will see a transaction record. Click on Create & Manage to access the receipts. In the Ads Manager, navigate to the main menu. Go to your Facebook account and access the Ads Manager. We will guide you through the process step by step. It is important to download these receipts as they can be used to track your business expenses. Facebook will need to lock up its systems and respond more quickly to issues like this to keep the faith of advertisers that pour $2.27 billion into the social network each quarter.In this article, we will teach you how to download receipts from Facebook Advertising 3.6. Knowing a company is running ads for something and how much they’re spending could help competitors and cause other problems. While the data the bug exposed wasn’t highly confidential, it’s still a breach of privacy. One customer who was hit with the bug and called Facebook’s ad support hotline was told that 20,000 advertisers were affected, but Facebook couldn’t confirm that number to me just yet. We apologize for any confusion this may have caused. As always, you can find more information about your recent charges by visiting your Advertising Account Billing Manager at and clicking on the individual transactions listed. We want to assure you that you’ve only been charged for ads that ran on your own account and that this issue did not affect your ad delivery. This was the result of a system issue that lasted a couple of hours yesterday. You may have received email receipts for advertising charges unrelated to your account. Update: Here is what Facebook is about to tell victims of the bug: If they clicked through the links, they’d be denied by the Facebook Ads Manager and not allowed to see or change the other people’s ad campaigns they were emailed.įacebook says it’s about to send a note explaining the situation to those impacted, but hadn’t publicly admitted the issue as of press time. The gaffe could shake confidence in Facebook’s advertising system.Įssentially what happened was that a portion of Facebook’s advertisers who were sent their regularly scheduled ad receipts while the bug was active last night got an email containing other people’s company names, campaign names, and the spend from their last billing period, as seen above. The company also confirms that no one was charged for other people’s ads, despite one victim claiming otherwise, and ad delivery wasn’t affected. Sources tipped us off to the bug, and Facebook confirms to me it occurred and was fixed in about two hours. Last night a sizable number of Facebook advertisers received receipts listing other people’s ads, including company names, campaign names, and amount spent.
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